Information Management Division (PM)

Name: Ts. Hazliana binti Talha

Designation: Pengarah

Telephone: 03-8323 2332

Fax: 03-8323 2072

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

INTRODUCTION
Information Management Division (PM) is one of the sections under Strategic Management, Department of Social Welfare (JKM). This division provides ICT support services to JKM staff comprising JKM Headquarters, State JKM (JKMN), District Social Welfare Office (PKMD) and Institutions under the supervision of JKM and responsible for the development and coordination of ICT in JKM.

DIVISION OBJECTIVE

i.   Enhance effectiveness of ICT Management to support JKM strategic needs and develop ICT usage as culture for Citizens.
ii.  Ensure JKM ICT Program implemented efficiently and effectively in line with the stakeholders requirements.
iii. Provide Government Service Delivery System to the public through the JKM Portal.
iv. Prepare and manage effectively infrastructure information and communication technology facility.  
 
JKM CORE SYSTEM

i.   eBantuan - Management of information on JKM aid recipients.
ii.  SMOKU - Management of OKU information and OKU card delivery service.
iii. MyResearch - Management of applications and approval of students and academics to carry out social studies at JKM Institutions.
iv. eZi2Care - Management of registration Kursus Asuhan dan Didikan Awal Kanak-Kanak PERMATA (KAP) implemented by JKM's accredited agencies.
v.  Anak Pelihara - Child Adoption Application Management
vii. InfoBanjir - Management of Information on Flood victims and Evacuation Centre.
vii. InfoJKM - Mobile apps to get information on Welfare Volunteer Organizations (PSK) status and list of care center.
 
DIVISION FUNCTION

1. FUNCTIONS OF SYSTEM DEVELOPMENT AND MAINTENANCE BRANCH
 
• Identifying computing needs and system applications of Department
• Developing application systems for Department
• Handle installation of the system
• Review and evaluate the performance of the application system
• Develop and manage database systems of Department
• Monitor to ensure system and application complies with the level of quality and standards set
• Plan for development of the use of information technology resources
• Manage and maintain JKM portal
• Plan and prepare working papers related to the development of the system
• Manage the procurement of software.
• Member of the ICT Committee at Department and Ministry level (JPICT) to report the status of ICT agency projects and presentation ICT development project for the approval of the Ministry
 
2. FUNCTION OF INFRASTRUCTURE, SECURITIES AND TECHNICAL SUPPORT BRANCH
 
• Ensure Department network security
• Manage the problem of equipment damage and upgrade ICT equipment.
• Manage hardware procurement.
• Update and monitor the Online Helpdesk system for handling complaints and technical problems online.
• Identify and resolve hardware and software problems.
• Manage and supervise the operation of the Department 1GovUC mail
• Monitor operation of network 1Gov * Net JKM
• Supervise the operation of DRC JKM
• Supervise the operation of MyGSOC system
• Implement Backup Applications
• Implement and monitor the Department Operating System

FUNCTION OF INFORMATION MANAGEMENT DIVISION
Information Management Division (PM) is responsible for providing computer-related and information technology (IT) services to the JKM Headquarters and JKM branches throughout the country. In addition, the PM Division is responsible for the development, maintenance and improvement of the JKM application system in line with the needs of the Department and current technological developments.

FUNCTION OF BRANCH

1. SYSTEM DEVELOPMENT AND MAINTENANCE BRANCH

i.    Identifying computing needs and system applications of Department
ii.   Developing application systems for Department
iii.  Handle installation of the system
iv.  Review and evaluate the performance of the application system
v.   Develop and manage database systems of Department
vi.  Monitor to ensure system and application complies with the level of quality and standards set
vii.  Plan for development of the use of information technology resources
viii. Manage and maintain JKM portal
ix.   Plan and prepare working papers related to the development of the system
x.    Manage the procurement of software.
xi.   Member of the ICT lCommittee at Department and Ministry level (JPICT) to report the status of ICT agency projects and presentation ICT development project for the approval of the Ministry

 
2. INFRASTRUCTURE, SECURITIES AND TECHNICAL SUPPORT BRANCH

i.    Ensure Department network security
ii.   Manage the problem of equipment damage and upgrade ICT equipment.
iii.  Manage hardware procurement.
iv.  Update and monitor the Online Helpdesk system for handling complaints and technical problems online.
v.   Identify and resolve hardware and software problems.
vi.  Manage and supervise the operation of the Department 1GovUC mail
vii. Monitor operation of network 1Gov * Net JKM
viii. Supervise the operation of DRC JKM
ix.   Supervie the operation of MyGSOC system
x.    Implement Backup Applications
xi.   Implement and monitor the Department Operating System